CIBO PRIVACY POLICY
EFFECTIVE SINCE 05 AUGUST 2025
This Privacy Policy describes how CIBO (the "Site",
"we", "us", or "our") collects, uses, and
discloses your personal information when you visit, use our services, or make a
purchase from cibokart.in (the "Site") or otherwise communicate with
us (collectively, the "Services"). For purposes of this Privacy
Policy, "you" and "your" means you as the user of the
Services, whether you are a customer, website visitor, or another individual
whose information we have collected pursuant to this Privacy Policy.
Please
read this Privacy Policy carefully. By using and accessing any of the Services,
you agree to the collection, use, and disclosure of your information as
described in this Privacy Policy. If you do not agree to this Privacy Policy,
please do not use or access any of the Services.
Changes to This Privacy Policy
We
may update this Privacy Policy from time to time, including to reflect changes
to our practices or for other operational, legal, or regulatory reasons. We
will post the revised Privacy Policy on the Site, update the "Last
updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To
provide the Services, we collect and have collected over the past 12 months
personal information about you from a variety of sources, as set out below. The
information that we collect and use varies depending on how you interact with
us.
In
addition to the specific uses set out below, we may use information we collect
about you to communicate with you, provide the Services, comply with any
applicable legal obligations, enforce any applicable terms of service, and to
protect or defend the Services, our rights, and the rights of our users or
others.
What Personal Information We Collect
The
types of personal information we obtain about you depends on how you interact
with our Site and use our Services. When we use the term "personal
information", we are referring to information that identifies, relates to,
describes or can be associated with you. The following sections describe the
categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services
may include:
-
Basic contact details including your name, address, phone
number, email.
- Order
information including your name, billing address, shipping address, payment
confirmation, email address, phone number.
- Account
information including your username, password, security questions.
- Shopping
information including the items you view, put in your cart or add to your
wishlist.
- Customer
support information including the information you choose to include in
communications with us, for example, when sending a message through the
Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We
also automatically collect certain information about your interaction with the
Services ("Usage Data"). To do this, we may use cookies, pixels and
similar technologies ("Cookies"). Usage Data may include information
about how you access and use our Site and your account, including device
information, browser information, information about your network connection,
your IP address and other information regarding your interaction with the
Services.
Information We Obtain from Third Parties
Finally,
we may obtain information about you from third parties, including from vendors
and service providers who may collect information on our behalf, such as:
-
Companies who support our Site and Services.
- Our
payment processors, who collect payment information (e.g., bank account, credit
or debit card information, billing address) to process your payment in order to
fulfill your orders and provide you with products or services you have
requested, in order to perform our contract with you.
- When
you visit our Site, open or click on emails we send you, or interact with our
Services or advertisements, we, or third parties we work with, may
automatically collect certain information using online tracking technologies
such as pixels, web beacons, software developer kits, third-party libraries,
and cookies.
Any
information we obtain from third parties will be treated in accordance with
this Privacy Policy. We are not responsible or liable for the accuracy of the
information provided to us by third parties and are not responsible for any
third party's policies or practices. For more information, see the section
below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing
Products and Services. We use your personal information to provide you with the
Services in order to perform our contract with you, including to process your
payments, fulfill your orders, to send notifications to you related to you
account, purchases, returns, exchanges or other transactions, to create,
maintain and otherwise manage your account, to arrange for shipping, facilitate
any returns and exchanges and to enable you to post reviews.
- Marketing
and Advertising. We use your personal information for marketing and promotional
purposes, such as to send marketing, advertising and promotional communications
by email, text message or postal mail, and to show you advertisements for
products or services. This may include using your personal information to
better tailor the Services and advertising on our Site and other websites.
- Security
and Fraud Prevention. We use your personal information to detect, investigate
or take action regarding possible fraudulent, illegal or malicious activity. If
you choose to use the Services and register an account, you are responsible for
keeping your account credentials safe. We highly recommend that you do not
share your username, password, or other access details with anyone else. If you
believe your account has been compromised, please contact us immediately.
COOKIES
Like
many websites, we use Cookies on our Site. For specific information about the
Cookies that we use related to powering our store. We use Cookies to power and
improve our Site and our Services (including to remember your actions and
preferences), to run analytics and better understand user interaction with the
Services (in our legitimate interests to administer, improve and optimize the
Services). We may also permit third parties and services providers to use
Cookies on our Site to better tailor the services, products and advertising on
our Site and other websites.
Most
browsers automatically accept Cookies by default, but you can choose to set
your browser to remove or reject Cookies through your browser controls. Please
keep in mind that removing or blocking Cookies can negatively impact your user
experience and may cause some of the Services, including certain features and
general functionality, to work incorrectly or no longer be available.
Additionally, blocking Cookies may not completely prevent how we share
information with third parties such as our advertising partners.
How We Disclose Personal Information
In
certain circumstances, we may disclose your personal information to third
parties for legitimate purposes subject to this Privacy Policy. Such
circumstances may include:
- With
vendors or other third parties who perform services on our behalf (e.g., IT
management, payment processing, data analytics, customer support, cloud
storage, fulfillment and shipping).
- With business and marketing partners, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When
you direct, request us or otherwise consent to our disclosure of certain
information to third parties, such as to ship you products or through your use
of social media widgets or login integrations, with your consent.
- With
our affiliates or otherwise within our corporate group, in our legitimate
interests to run a successful business.
- In
connection with a business transaction such as a merger or bankruptcy, to
comply with any applicable legal obligations (including to respond to
subpoenas, search warrants and similar requests), to enforce any applicable
terms of service, and to protect or defend the Services, our rights, and the
rights of our users or others.
We have, in the past 12 months disclosed the following
categories of personal information and sensitive personal information (denoted
by *) about users for the purposes set out above in "How we Collect and
Use your Personal Information" and "How we Disclose Personal
Information":
Category:
- Identifiers such as
basic contact details and certain order and account information
- Commercial
information such as order information, shopping information and customer
support information
- Internet
or other similar network activity, such as Usage Data Categories of Recipients:
- Vendors
and third parties who perform services on our behalf (such as Internet service
providers, payment processors, fulfillment partners, customer support partners
and data analytics providers)
- Business
and marketing partners
-
Affiliates
We do not use or disclose sensitive personal information for the
purposes of inferring characteristics about you.
We
have "sold" and "shared" (as those terms are defined in
applicable law) personal information over the preceding 12 months for the
purpose of engaging in advertising and marketing activities, as follows.
Category of Personal Information
-
Identifiers such as basic contact details and certain order and
account information
- Commercial
information such as records of products or services purchased and shopping
information
- Internet
or other similar network activity, such as Usage Data Categories of Recipients
- Business
and marketing partners User Generated Content
The
Services may enable you to post product reviews and other user-generated
content. If you choose to submit user generated content to any public area of
the Services, this content will be public and accessible by anyone.
We
do not control who will have access to the information that you choose to make
available to others, and cannot ensure that parties who have access to such
information will respect your privacy or keep it secure. We are not responsible
for the privacy or security of any information that you make publicly
available, or for the accuracy, use or misuse of any information that you
disclose or receive from third parties.
Third Party Websites and Links
Our
Site may provide links to websites or other online platforms operated by third
parties. If you follow links to sites not affiliated or controlled by us, you
should review their privacy and security policies and other terms and
conditions. We do not guarantee and are not responsible for the privacy or
security of such sites, including the accuracy, completeness, or reliability of
information found on these sites. Information you provide on public or
semi-public venues, including information you share on third-party social
networking platforms may also be viewable by other users of the Services and/or
users of those third-party platforms without limitation as to its use by us or
by a third party. Our inclusion of such links does not, by itself, imply any
endorsement of the content on such platforms or of their owners or operators,
except as disclosed on the Services.
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