Terms & Conditions
Effective since 05 August 2025
These Terms and Conditions,
along with privacy policy or other terms (“Terms”) constitute a binding
agreement by and between CIBO, ( “Website Owner” or “we” or “us” or “our”) and
you (“you” or “your”) and relate to your use of our website or app, goods (as
applicable) or services (as applicable) (collectively, “Services”).
By using our website or app and
availing the Services, you agree that you have read and accepted these Terms
(including the Privacy Policy). We reserve the right to modify these Terms at
any time and without assigning any reason. It is your responsibility to periodically
review these Terms to stay informed of updates.
The use of this website or app or availing of our Services is subject to the following terms of use:
1) To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.
2) Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3) Your use of our services and the website or the app is solely at your own risk and discretion. You are required to independently access and ensure that the services meets your requirement. the contents of the website or the app and the services are proprietary to us and you will not have any authority to claim any intellectual property right, title or interest in its contents.
4) You acknowledge that unauthorized use of the website or the app or the services may lead to action against you as per these Terms or applicable laws.
5) You agree to pay us the charges associated with availing services.
6) You agree not to use the website and/ or the app and/ or the services for any purpose that is unlawful, illegal or forbidden by these terms, or Indian or local laws that might apply to you.
7) You agree and acknowledge that the website or the app and the services may contain link to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of third party websites.
8) You understand that upon initiating a transaction for availing the services you are entering into a legally binding and enforceable contract with the us and the services.
9) You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the service. The timelines for such return and refund will be according to specific services you have availed or within the time period provided in our policies (as applicable). in case do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund.
10) Notwithstanding anything contained in these terms, the parties shall not be liable for any failure to perform an obligation to under these terms if performance is prevented or delayed by a force majeure event.
For questions or concerns relating to privacy, feel free to contact us at
DISCLAIMER:
WE RESERVE THE RIGHT TO CHANGE THE TERMS AND PRIVACY POLICY FROM TIME TO TIME
AS WE DEEM FIT, WITHOUT ANY PRIOR INTIMATION TO YOU.YOUR CONTINUED USE OF THE
WEB SITE SIGNIFIES YOUR ACCEPTANCE OF ANY AMENDMENT TO THESE TERMS. YOU ARE
THEREFORE ADVISED TO READ THE PRIVACY POLICY ON A REGULAR BASIS. IN CASE YOU
DISAGREE WITH ANY OF THE TERMS AND PRIVACY POLICIES OR ANY AMENDMENTS
THEREAFTER, YOU MAY TERMINATE YOUR USE OF THIS WEBSITE IMMEDIATELY. WE FOLLOW
GENERALLY ACCEPTED STANDARDS TO PROTECT THE PERSONAL INFORMATION SUBMITTED TO
US, INCLUDING THE USE OF SERVICES FORM THIRD PARTY SERVICE PROVIDERS.
THEREFORE, WHILE WE STRIVE TO USE COMMERCIALLY ACCEPTABLE MEANS TO PROTECT YOUR
PERSONAL INFORMATION, WE CANNOT GUARANTEE ABSOLUTE SECURITY AND THEREBY USAGE
IN A MANNER THAT IS INCONSISTENT WITH THIS PRIVACY POLICY. WE ASSUME NO
LIABILITY OR RESPONSIBILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO ERRORS IN
TRANSMISSION, UNAUTHORIZED THIRD-PARTY ACCESS, OR OTHER CAUSES BEYOND OUR
CONTROL. THE ONUS OF PROTECTING THE CLASSIFIED/ PERSONAL INFORMATION DETAILS OF
EVERY USER SOLELY DEPENDS ON THEM AND WE SHALL TAKE NO LIABILITY IN CASE OF ANY
BREACH THEREUPON. WE RECOMMEND YOU TO PROTECT YOUR PERSONAL INFORMATION BY
NEVER PROVIDING YOU CREDIT CARD, DEBIT OR ANY OTHER BANK ACCOUNT DETAILS TO
ANYONE. CIBO PROVIDES MAXIMUM CARE AS POSSIBLE TO ENSURE THAT ALL OR ANY DATA /
INFORMATION IN RESPECT OF ELECTRONIC TRANSFER OF MONEY REMAIN SECURE. FOR
COMPLETING ONLINE TRANSACTIONS INVOLVING PAYMENTS A USER IS DIRECTED TO A
SECURED PAYMENT GATEWAY, CIBO. DO NOT STORE OR KEEP FINANCIAL DATA SUCH AS
CREDIT CARD NUMBERS/PASSWORDS/PINS ETC OR ANY “PERSONAL ACCOUNT RELATED
INFORMATION” FOR ITS OWN USE. SINCE THE TRANSACTION HAPPENS ON A THIRD PARTY
NETWORK NOT CONTROLLED BY CIBO. ONCE AN ONLINE TRANSACTION HAS BEEN COMPLETED,
THE PERSONAL ACCOUNT RELATED INFORMATION IS NOT ACCESSIBLE TO ANYONE AT CIBO,
AT THE PAYMENT GATEWAY, AND THIS ENSURES MAXIMUM SECURITY. CIBO SHALL NOT BE
LIABLE FOR ANY LOSS OR DAMAGE SUSTAINED BY REASON OF ANY DISCLOSURE
(INADVERTENT OR OTHERWISE) OF ANY INFORMATION CONCERNING THE USER’S ACCOUNT
AND/ OR INFORMATION RELATING TO OR REGARDING ONLINE TRANSACTIONS USING CREDIT
CARDS / DEBIT CARDS AND/ OR THEIR VERIFICATION PROCESS AND PARTICULARS NOR FOR
ANY ERROR, OMISSION OR INACCURACY WITH RESPECT TO ANY INFORMATION SO DISCLOSED
AND USED WHETHER OR NOT IN PURSUANCE OF A LEGAL PROCESS OR OTHERWISE. YOU PLAY
AN IMPORTANT ROLE IN KEEPING YOUR PERSONAL INFORMATION SECURE. YOU SHOULD NOT
SHARE YOUR USER NAME, PASSWORD, OR OTHER SECURITY INFORMATION OF YOUR CIBO
ACCOUNT WITH ANYONE. IF WE RECEIVE INSTRUCTIONS USING YOUR USER NAME AND
PASSWORD, WE WILL CONSIDER THAT YOU HAVE AUTHORIZED THE INSTRUCTIONS.